Business and industry has gotten a reputation in some quarters as being a heartless, soulless behemoth whose only interest is in racking up money and profits for the people at the top.
But even if that reputation may be partially deserved, there’s much more to commerce than that.
Business and industry is also where many millions of ordinary people serve their communities day in and day out, stitching together with their mind, their hands, and yes, their hearts, the fabric of human society.
It would be impossible to list the billions of daily transactions and services we engage in for one another in the course of our daily work. The cashier ringing up your groceries, the mechanic fixing your car, the waiter or waitress bringing you your morning eggs and coffee at the diner, the pharmacist putting together your prescription . . . these and countless other activities that we do in the course of our business and employment are what keep us going each day.
Most of the time we don’t even think about it. Vast amounts of daily labor and service just seems to happen so that we can have food to eat, clothing to wear, a place to live, and a few of the enjoyments of life.
We may not even notice what a vital role commerce plays in elevating our lives until we see businesses and employees going above and beyond the call of duty to do exceptional things for the people they serve.
Let’s look at a few recent, heart-warming examples.